Shipping policy

  1. Shipping Policy (SandRelief)



     Order Processing Time

     All orders are processed within 1–3 business days after purchase. Orders are not shipped or delivered on weekends or holidays.
     
    During high order volumes, processing times may take slightly longer.
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    Shipping Options

    We offer two shipping methods:

    Express Shipping 
    • Delivery time: 4–10 business days
    • Cost: $9.99
    • Priority processing and faster delivery
    Standard Shipping (Free) 
    • Delivery time: 7–14 business days
    • Cost: Free
    • Standard processing and delivery times

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     Shipping Confirmation & Tracking
     
    Once your order is shipped, you will receive a confirmation email with a tracking number.
    Tracking updates may take 24–48 hours to appear.
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    Delivery Times (Important Note)
    Delivery times are estimates only and may vary depending on: 
    • Location
    • Carrier delays
    • Customs processing (if applicable)
    • Peak seasons or high order volume
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    Address Accuracy
    Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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     Lost or Stolen Packages
    SandRelief is not responsible for packages marked as “delivered” by the carrier but not received. If this happens, please contact your local shipping carrier for assistance.
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    Contact Us
    If you have any questions about your order, contact us: sandrelief.info@gmail.com
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    Important Notice
    Processing and delivery times are estimates and may vary. We always aim to ensure your order arrives as quickly and safely as possible.